public administration pdf

An Empirical Assessment of the Operational Efficiency of Electronic Banking: Evidence of Nigerian Banks

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This study assessed the operational efficiency of electronic banking in Nigeria with a focus on the twenty-one Commercial banks listed on the Nigerian stock exchange at the end of year 2010. It examined the practice of e-banking since its inception in Nigeria in order to determine the significance of its relationship with improvement in core banking operations.

public administration journalSecondary data were used for this study. Correlation technique as well as simple percentage were used to analyzed the data, and the student’s t-distribution was used to test the hypotheses. The study revealed that the practice of e-banking in Nigeria is significantly related to increased operational efficiency of Nigerian banks, though the security problem was found to exist. Based on these findings, the researchers recommend among others that government through CBN should provide adequate security measures towards the various e-banking products in Nigeria.

Conflict Management in Organization: Gender Perspective

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The word Conflict means to fight or to struggle for something. There are other variables that relate to conflict such as crisis which has an emotional and spontaneous aspect and has a duration that is not that Long.

public administration pdf

Dispute is another variable and it has a sense of quarrelsomeness. Litigations is also another variable which based on a question of interpretation aspects. A disagreement is contestation between two or more parties about opinions on respective interest. Conflict possesses all of the above mentioned attributes. For this the issue of conflict in organization is serious and every hand must be managed to help the organization to forge ahead.